TL;DR: On November 4, 2026, Amazon opened the Shop Direct Merchant Workspace, a free self-serve portal that lets eligible online stores, including Shopify brands that don't sell on Amazon, put their products in Amazon search, the Amazon app and Alexa for Shopping in the U.S. You keep pricing, fulfillment, returns and customer service, and you can opt out anytime. For most DTC brands it's worth testing, but before Black Friday you should check whether you're already listed, clean up your product feed, decide which products to include, and set up tracking so you can tell Amazon-sourced orders apart from your Meta ads and email traffic.

What is Amazon Shop Direct?

Shop Direct is an Amazon program that shows shoppers products Amazon doesn't sell itself, pulled from brands' own websites. It started in early 2025. When a shopper finds one of these products on Amazon, they can tap a "Shop Direct" button and get sent to the brand's store to buy, and Amazon tells them they're leaving its site. For eligible products, Amazon's agent tool, Buy for Me, can also place the order on the brand's website on the shopper's behalf after they confirm the details.

According to Amazon's November 4 announcement, tens of millions of customers have already discovered products from other stores through Shop Direct, and those products show up in hundreds of millions of searches each month.

What changed with the new Merchant Workspace?

Until now, getting into Shop Direct on purpose meant going through a feed partner's account rep or emailing Amazon. PPC Land notes that when Amazon opened Shop Direct to third-party feeds in March 2026, it promised a merchant-direct portal would follow. The Merchant Workspace is that portal.

Amazon describes three steps: create a Shop Direct merchant account, verify your business website, and share your catalog. You can send the catalog through Feedonomics, Salsify, CEDCommerce or VersaFeed, or directly through Amazon's Selling Partner API. Amazon says it accepts widely used shopping feed formats, and the Moast DTC newsletter points out it takes the Google Merchant Center format, so the feed you already maintain for Google Shopping can likely do double duty. Inside the Workspace you can see which products are active and choose what to include. Amazon says there are no fees.

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Why does this matter for Shopify and DTC brands right now?

Because Amazon is where a huge share of product searches start, and for years the only way in was to become an Amazon seller, with fees, Buy Box battles and less control over your brand. Shop Direct is a different deal. Amazon effectively sends shoppers to your store, and you keep running inventory, pricing, fulfillment and customer service the way you already do.

The timing is also hard to ignore. Amazon's Black Friday Week and Cyber Monday run November 19-30, and Alexa for Shopping is a big part of how Amazon is pitching holiday gift discovery. Search and AI assistants are both becoming places where shoppers decide what to buy, and this is one more front door to your catalog that costs nothing to open.

What are the risks and open questions?

It isn't all upside, and a few things haven't been answered publicly yet:

  • Eligibility and ranking aren't published. Amazon says "any eligible merchant" can join, but as Sell Through and PPC Land both note, it hasn't spelled out the eligibility rules, how Shop Direct products rank, or how brand protection works for these listings.
  • You may already be listed. An overview from an Amazon sellers' law firm notes that earlier this year some independent brands said Amazon listed their products without their consent. Search Amazon for your brand and best sellers before you do anything else.
  • Agent-placed orders are still your orders. If Buy for Me completes a purchase on your site, you own the fulfillment, the returns and the customer service, along with any problems that come with them.
  • Resellers can show up next to you. Sell Through points out that brands' own sites and potentially their resellers' stores can now appear in Amazon search. If you have wholesale partners, decide how you want your pricing and product content to look side by side.
  • Price comparison gets easier. Your product will sit next to Amazon listings that may be discounted for Black Friday Week. If your offer isn't competitive, shoppers will see it immediately.

How should I prepare my product feed for Shop Direct?

Amazon says Shop Direct uses an AI connector to keep product information close to real time, but it can only work with what you give it. The same feed habits that help in Google Shopping and AI shopping agents apply here:

  1. Use clear, descriptive titles. Lead with what the product is, then the key attributes like material, size, color or use case.
  2. Fill in every attribute you can. Brand, GTIN where you have one, product category, variants and availability all help a product match the right searches.
  3. Keep price and stock accurate. A Black Friday price that's wrong in the feed or a sold-out variant that still shows as available leads to bad experiences and wasted clicks.
  4. Show strong images. Your main image is competing directly with Amazon listings, so it needs to be clean and instantly recognizable.
  5. Make your product pages answer questions. Shoppers clicking through from Amazon expect Amazon-level clarity on shipping times, returns and sizing.

How do I measure Shop Direct traffic alongside Meta ads and email?

This is where brands get tripped up. A shopper might see your Instagram ad, later search Amazon for the product, and click through via Shop Direct. If you only look at Ads Manager, you'll miss that path, and if you only look at referral traffic, you'll overcredit Amazon. A few practical steps:

  • Tag and separate the traffic. Set up reporting in Shopify and your analytics tool so Amazon referral sessions and orders are their own line, not lumped into "direct" or "referral."
  • Watch blended numbers. During BFCM, judge performance on total revenue, new customers and blended efficiency, not on any single platform's attribution. That matters even more this month with Meta changing how its Pixel counts some conversions starting November 12.
  • Capture the customer. Shoppers who come from Amazon may not know your brand at all. Make sure your email and SMS sign-up offers fire for them, and that their first order kicks off your post-purchase flows so a one-time Amazon discovery turns into a repeat customer you own.
  • Start small. You choose which products go into Shop Direct. Testing with a handful of hero products makes the impact much easier to read than turning on your whole catalog.

Should my brand join Amazon Shop Direct before Black Friday?

For most Shopify brands that don't sell on Amazon today, our take is yes, it's worth a controlled test, as long as your feed is clean and your fulfillment can handle extra volume. It's free, you keep control of the customer experience, and you can opt out at any time. Brands that already sell on Amazon should contact Amazon at the address in its announcement about listing products they don't currently sell there, and think carefully about how Shop Direct products would sit next to their existing listings. Brands with tight margins, unreliable inventory or a big wholesale network should sort those issues out first.

Frequently asked questions

Does Amazon Shop Direct cost anything?

Amazon says there are no fees to participate in Shop Direct, and merchants can opt out at any time.

Do I have to sell on Amazon to use Shop Direct?

No. The Merchant Workspace is built for stores that sell on their own websites. Existing Amazon sellers may also be eligible to add products they don't currently sell on Amazon.

Who handles shipping and returns for Shop Direct orders?

You do. Amazon says merchants keep handling inventory, pricing, fulfillment and customer service through their existing processes.

Can I use my Google Shopping feed for Shop Direct?

Amazon says the Workspace accepts widely adopted shopping feed formats so merchants can reuse catalogs built for other channels, and industry coverage says that includes the Google Merchant Center format.

Is Shop Direct available outside the U.S.?

Not yet. Coverage of the launch describes it as U.S.-only for now.

Want help turning new channels into profitable growth?

Bolstered Media is an official Meta, Shopify and Klaviyo partner with six years as an agency and more than 15 years of DTC experience. We run paid social and email and SMS retention with an AI-first approach, and we look at every channel through blended, real-revenue numbers. If you want a second set of eyes on how Shop Direct, your Meta ads and your retention program fit together before Cyber Week, book a strategy call with Bolstered.